MCTC helps us to further develop our cook’s catering competencies, both via supported e-learning on board and through the Maritime Catering Development Programme ashore. We are happy with their smooth organisation and communication and received positive feedback after the first certificates were obtained, both from the participants as well as from Captains involved.
The positive feedback and appreciation that we commonly receive from our Shipboard Management Teams following a visit onboard by MCTC, is proof of the professional and high quality service that they deliver. MCTC consultants has a very practical approach and a genuine interest in further developing competences and practices onboard, which they achieve by taking on a coaching role while working alongside the Catering Teams during normal work. This approach has not only benefitted the Catering Teams, but has also assisted the Crewing Department, as recommendations and observations made following these visits has helped to address procedural, structural and competence issues to enable a more conducive condition for success onboard. We can therefore highly recommend the many services of MCTC, as they are value for money and have proven to make a difference.
In my capacity as a Training Manager for Columbia Shipmanagement Ltd I needed to find a competent Catering Training Provider to help us improve our standards in selecting and fine-tuning the competencies for various positions on board our managed cruise ships but as well someone with the competency to develop the respective application for this purpose. I am happy to have come across MCTC and started working together since January 2016. Their hard work, professionalism, patience to meet all our high requirements and general approach to this project was admired by all involved. The training and consultancy services we have been offered met our expectations and we are looking forward enhancing our cooperation.
It goes with pleasure to confirm that the training concept of MCTC with it’s sustainable, practical and personal approaches has been proven to be a convincing method to improve the competence and skills of our Catering Personnel onboard our fleet. What makes the concept of MCTC unique is not only the fact to provide different types of training such as E-Learning, Onboard Visits and special tailor-made onshore courses but also the personal dedication of the MCTC team which served to develop personal relationships with our crew.
JPC started the MCTC Safe Food Handling and Nutrition Course on a few vessels mid-2016 and extended the program to the whole fleet 6 months later. We acknowledged the necessity to promote healthy living on board and wanted all our catering teams to benefit and develop their skills further under the professional guidance of the friendly and very cooperative MCTC staff. Their unique consultancy service with clearly defined targets of each training module is very hands on and does not only contain practical and theoretical modules but also on board visits which we find very useful. The feedback and response we have received from Masters and crew has been very positive.